Shipping policy

This policy explains how we process, ship and deliver your order.

Order processing

Orders are typically processed within 2–3 business days of being placed. You'll receive a confirmation email once your order has shipped, including tracking information where available.

Shipping times

Estimated delivery times shown at checkout and elsewhere on this site are estimates only, not guarantees. Most orders are fulfilled from international suppliers, and delivery typically takes 10–25 business days depending on your location, customs processing, and carrier conditions.

EverKind is not responsible for delays caused by customs clearance, international carrier disruptions, natural events, or other circumstances outside our reasonable control. If your order is significantly delayed or appears lost in transit, please contact us and we'll work with you to investigate or arrange a resolution.

Shipping costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Customs and import duties

For international orders, you may be responsible for customs duties, taxes, or other fees charged by your country upon import. These charges are outside our control and are your responsibility.

Product availability

Products are subject to availability from our suppliers. In the rare case a supplier is unable to fulfill your order, EverKind reserves the right to cancel or delay the order and will notify you as soon as possible, offering a full refund or the option to wait for restock, at your choice.

Questions

If you have any questions about shipping or your order, please email everkindau@outlook.com or get in touch via our Contact page.